Cimpl’s automation capabilities will enable your service desk to focus on critical requests, rather than manual processes. By empowering employees to initiate telecom and wireless requests at the end-user level, and then automating the associated workflows, human errors are virtually eliminated and the procure-to-pay process is accelerated. So how does this process work?
Invoice processing, validation, and tracking on a monthly basis is a drain on your resources valuable time, however it is a necessary task to ensure that you are actually paying for what is being used. Plus, formats can vary drastically between vendors, adding another layer of complexity to the management of invoices from carriers, agents and other technology providers.
With Cimpl, we do it all for you. Here is what you can expect to see in our platform:
Cimpl shows employees what they are using and how much it costs. Managers and administrators also have access to this information so that they can monitor usage and stay informed of outliers. Employees and managers are empowered to take action, without having to involve the IT team, providing a direct impact on cost optimization. Cimpl helps encourage compliance by:
Disputing charges on invoices is unavoidable and time-consuming, but luckily this can be automated. With Cimpl, you are able to track tickets until they are resolved, directly within the platform. Employees can also easily flag the discrepancies when reviewing their individual monthly statements. If an employee identifies an inconsistency in their billing, they simply select the Contest feature, add a comment explaining the discrepancy, and submit it to the administrator for action. This helps uncover billing errors, eliminates late payment fees, and collects credits.
Accelerate your providers’ response time and sourcing capability with the Cimpl Provider Portal. By granting your vendors access to the Portal, you eliminate the need to communicate orders via email. All of your organization’s requests are presented in a centralized repository for your vendors to fulfill. Shorten the communication time for vendor orders, remove manual updates, and receive seamless support from your providers. The Cimpl Provider Portal offers:
Cimpl is leading the Enterprise Digital Footprint revolution by equipping enterprises with the platform they need to manage the cost and usage from their telecom, IT, IoT and cloud inventory. Here is what some of our clients have to say about using our platform and services.