Our Customers Say It Better

 

*Please note that Etelesolv changed its company name to Cimpl in 2016. Some of the following articles may still contain the name Etelesolv.

How Cost Management Saved a Metal Manufacturer $80,000

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3 Steps to Fix your Wireless Inventory Management Problems

From Coast to Coast, Cimpl is the ideal solution to manage any telecom inventory. In fact, we’ve helped many different municipalities address their IT and telecom needs. Knowing this, a large Canadian City recognized our expertise in the field and reached for our help to fix its mobile inventory problems.

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Reducing Telecom Expenses of Companies in Shared Service Environment

Company types vary a lot, going from small family businesses to international-scale giants. This of course implies many different types of IT and telecom inventories as well, and when a potential customer is approaching us, the first thing we do is to look at what makes their inventories specific, thus providing a tailored services to their environment. Let’s see how recently, we had a particularly interesting experience with one of our clients, and how this helped us build a strong relationship with them.

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3 Ways We Helped Energy Companies Save in IT and Telecom (Free eBook)

The Canadian oil and gas industry has been under serious pressure. Energy companies have taken cost cutting measures to weather the storm, and some decided to rationalize asset spend rather than engaging in mass layoffs. A heightened focus on IT and telecom expense management (TEM) is an especially sustainable, recurrent way of reducing costs. In fact, our latest free eBook, “Telecom and IT Cost Cutting Initiatives for the Energy Industry” outlines how we helped energy companies achieve hard dollar savings in just one year. How did we do it?

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A Canadian Hotel Leader Benefits From Wireline Expense Management

One of Canada’s largest hotel chains is expanding, and they’ve decided that they needed a fellow Canadian leader to manage their wireline expenses. That’s right; Cimpl is this hotel’s provider of choice to bring their telecom expenses under control.

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Top 4 Goals to Achieve with Managed Services Experts in IT and Telecom

As the economies of both emerging and developed countries grow, the global demand for energy increases. In order to respond to the rising needs of our population for different energy sources, many energy companies decided to invest in expansion to meet this increasing demand. One of our clients, a global natural gas company who specializes in the creation and sales of equipment for processing and moving natural gas, is no exception. 

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Why Does the Energy Industry Need IT and Telecom Expense Management Right Now?

Many companies experience very sudden growth. When this happens, they often don’t have the time to even think of optimizing their IT and telecom inventory. 

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Telecom Expense Management Helps Charitable Pharmaceutical Give More

One of the biggest and most charitable pharmaceutical companies in the world just renewed and expanded Cimpl’s mandate to manage their wireline asset expenses. As it turns out, we helped them identify and cut down on a lot of their telecom costs. All these savings served to help them meet their mission of funding research and supplying care that heal or comfort patients worldwide.

Just who is this customer?

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A Titan Deal: Contract Renewal of Telecom Expense Management

It’s always gratifying to know that we make a difference for our customers. We were delighted to learn that we’d thoroughly exceeded one particular customer’s expectations. They were so impressed with what we’ve done that they just renewed our mandate – for a full three years!

You know what that means? That means that we’ve actually become part of their longer term plans for success. We’re certainly proud of that! So just who is this customer?

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Today’s Tasty News: Giant Food Company Grows Business with Cimpl

Another customer success story

We always strive to exceed our customers’ expectations. And boy, do we succeed. This pattern of service is what draws in clients and keeps them loyal. It also means that they trust us with more business. That’s why one of the biggest food companies in Canada and the world has more than just renewed Cimpl’s mandate in managing wireline and wireless expense. They’ve now nearly doubled the volume of assets that they want us to help manage. 

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A Big City Government Uses Cimpl to Encourage Accountability

The people have spoken (again): Using Cimpl saves taxpayer dollars

It’s not just big companies who benefit from Cimpl – so do big governments! The giant 2015 hit parade of big Cimpl customers continues as a West Coast metropolis chooses Cimpl’s software to manage all their city employees’ wireline, wireless, and IT services.

In this era of tightening government funding (regardless of the type of government), this city’s elected representatives saw the wonders that Cimpl was achieving for numerous other governments (and government organizations).

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One More Industry Leader Encourages Accountability with Cimpl!

Cimpl keeps on building more smart partnerships

We’re proud to help the latest in a long line of industry leaders build a better future! Yet another major company has decided to work smarter by choosing Cimpl’s solutions to manage all of their wireline, wireless, and telecom IT services and assets.

Joining the ranks of major players in the banking, energy, and retail sectors who rely on Cimpl’s services every day, our latest customer is one of Canada’s largest and longest-lived providers of construction materials. With over a hundred years of history, this company is doing better than ever in the present day! It currently has thousands of employees hard at work at both retail locations and subsidiaries. This company sells top-quality construction goods to every corner of North America via its many sales, manufacturing, and distribution facilities.  

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Major Retailer Picks Cimpl to Cut Telecom Costs (and Work Smarter)

The right medicine: Starting the New Year by expanding the Cimpl family

It’s only the first work week of 2015, and the year is already off to a very good start! We are very proud to announce a new customer: A major Canadian drugstore retailer has chosen Cimpl to manage their wireless and wireline services in their chain of 1000 stores! 

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A Satisfied Client's Story: Happy with Cimpl's IT Asset Management

Tremendous satisfaction with Cimpl's IT asset management

Recently, one of our very satisfied customers volunteered a glowing client testimonial about his positive experiences with Cimpl’s products and personnel. This customer is employed as a telephony analyst for a major Canadian police force, and he found his task of managing the force’s fleet of mobile devices to be daunting. Understandable, given the thousands of individual assets in inventory. However, Cimpl managed to make the task a simple one.  For his privacy, we’ve blocked out his name and organization; all the other details are unchanged. Read on to find out the results of this implementation!

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How a Single Bank Saved Hundreds of Thousands in Telecom Expenses

New Case Study Series Highlight Achievements of Business Automation for Expense Management

Today, I’m taking a brief break from talking about BYOD and mobile phone issues to shift back to the topic of automation. As readers of this blog know, I’ve written a fair bit on business process automation (BPA), and its many benefits to businesses. In the past, I’ve mainly discussed BPA in a relatively abstract manner. In this installment, I’ll be speaking about this topic much more concretely since Cimpl will be highlighting one of our bigger success stories in automation in a series of case studies that we’re releasing!

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Why Etelesolv Clients Love Telemanager So Much?

*Please note that Etelesolv changed its company name to Cimpl in 2016.

Watch the Testimonial of a Current Customer

As Etelesolv held a few customer forums throughout the year, we took this opportunity to interview some of them who actually were delighted to share their experience.

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Thank you Etelesolv for Creating such a Wonderful Tool!

*Please note that Etelesolv changed its company name to Cimpl in 2016.

Customer Testimony: Jodie Paradis, Credit Manager, CBCI Telecom, Montreal, QC

We have been using Etelesolv’s “Telemanager” (TME for short) for about a year now and what a great tool it is!

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Etelesolv Customer Forum, Yet Another Success in Montreal!

*Please note that Etelesolv changed its company name to Cimpl in 2016.

Etelesolv Presents Telemanager Roadmap at Regional Customer Event

On June 5th, Etelesolv held its Annual Customer Focused Forum at the Centre Mont-Royal. The Montreal Forum came after the success of Etelesolv’s very first Annual Customer Forum held in Toronto earlier this year.

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Mammoet Canada Eastern Ltd. Chooses Cimpl

Industry leader capitalizes with Telemanager to control its wireless fleet

Cimpl makes further strides in the engineering sector as it signs a Telecom Expense Management Contract with Mammoet Canada Eastern Ltd. Cimpl’s software platform, Telemanager, will provide the company with control over their wireless lines in Eastern Canada.

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Etelesolv Expands Partnership with Cooke Aquaculture

*Please note that Etelesolv changed its company name to Cimpl in 2016.

A Satisfied Customer Keeps Capitalizing on Telemanager with Addition of New Services

Etelesolv is proud to announce its expanding partnership with existing client Cooke Aquaculture. The company has signed to have Telemanager manage its Canadian wireline and Verizon wireless mobile services, in addition to its wireless devices.

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Etelesolv’s First Annual Customer Forum in Toronto

*Please note that Etelesolv changed its company name to Cimpl in 2016.

Premier Customer Event Reveals Telemanager Roadmap

Etelesolv held its first Annual Customer Focused Forum last month in Toronto and shared its product-specific roadmap for Telemanager as well as best practices from current clients.

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Taming the Telecom Monster - Customer Story

Back in April of 2012 Comark was looking for a Telecom Expense Management (TEM) software to manage their fleet of wireless and wired line communications.

Comark has been operating in the ultra-competitive retail space for more than 36 years. The initiative was a part of the company’s ongoing review of looking at how they can improve organizational processes.

With over 300 retail stores located across Canada, operating under 3 divisions (Ricki’s, Bootleggers, and Cleo), phone lines needed to be identified for each business unit in order to piece together a fuller and more complete image of the telecom environment.

During the last few months our implementation team at Etelesolv (now Cimpl) has been working with Comark to identify phone lines through provider portals and accounting systems to get an idea of “the size of [telecom] the monster”.

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Bank Case study on Expense Management