Frequently Asked Questions

 

We are here to answer all your questions.

Have more questions? Contact us.

Click on the questions below to get the answers. We update this section frequently with the questions we get from our visitors, partners and customers. Have a question? Contact us. We will gadly send you the response.

General Questions

Where is Cimpl located?

The Montreal Head Office is located at 2409, 46th Avenue in Lachine, QC, Canada, H8T 3C9.

How can I contact Cimpl?

There are several ways to contact Cimpl.

Toll Free 1.866.982.8250
Montreal Head Office Tel.: 514.422.8250
Fax: 514.422.8081
Toronto 416.553.1078
Calgary 403.404.9273
Vancouver 866.982.8250
If you would prefer to have our sales team contact you, click here and fill out the form to provide us with your contact information so that we can get in touch.

When was Cimpl founded?

The company was founded in 2000 under the name Etelesolv. It 2016 the company changed its name to Cimpl and has since grown to be Canada’s leader in IT and telecom expense management.

Who is the President of Cimpl?

Christopher Thierry is the president, founder, and driving force behind Cimpl. His forward-looking vision helped propel the company from technology start-up to its current status as Canada's market leader in IT and telecom expense management software.

Find out more about Christopher Thierry and the rest of Our Leadership Team by visiting their biography page.

What is TEMIA?

TEMIA is an American non-profit organization with more than 30 corporate members. It both guides and is guided by TEM service providers. Through lobbying and grassroots advocacy, the association works to ensure that the voices of TEM providers are heard and to educate the public on the benefits and advantages of undertaking TEM.

What does being a member of TEMIA mean?

As a full member of TEMIA, Cimpl is committed to the mission and values of the organization. Cimpl is represented by our President, Christopher Thierry, who was elected as TEMIA’s Board Secretary in July, 2011. Christopher also co-authored the association’s code of ethics; he continues to serve as a member of TEMIA’s Ethics Committee. For more information, visit TEMIA online or read our blog posts on TEMIA-related news and activities.

Are there customer testimonials that I can read or watch?

Yes there are! All you need to do is click here to hear from our satisfied customers.

Is Cimpl a public or private company?

Cimpl is a private company.

How can I connect with Cimpl on social media?

To connect with us via social media, click on the various links seen below:

LinkedIn Cimpl, Telecom, IT and Cloud expense Management 
Twitter

@MadeCimpl

Facebook http://www.facebook.com/pages/Etelesolv/158337417526958
Blog http://blog.cimpl.com/
Google+ https://plus.google.com/103728722124397773662?prsrc=3
Pinterest http://www.pinterest.com/etelesolv/

Employment Questions

How can I work at Cimpl?

If you are interested in becoming a member of the Cimpl team click here to see the positions currently available. If you are qualified for an available position, click on it and fill out the required fields and submit your application. We will contact you shortly thereafter.

What makes Cimpl stand out as an employer?

  • We invest in our employees
  • We adopt the latest technologies
  • We believe in work/life balance
  • We celebrate success
  • We have fun!

That’s why we’re one of Canada’s 50 Best Small and Medium Employers! Read more about this achievement here.

If you would like to learn more, look at our Our Core Values or see what Life @ Cimpl is all about.

Product Questions

What does TEM stand for?

TEM stands for ‘Telecom Expense Management’, one of the many solutions offered here at Cimpl. For more information regarding TEM click here.

What is TEM?

Cimpl’s Telecom Expense Management solution, Cimpl, serves three broad purposes:

  • Cimpl is a telecom expense management software that makes IT managers’ lives easier.
  • Cimpl provides the interface and tools to empower all users to participate in the daily management of Telecom and wireless expenses.
  • Cimpl’s automation reduces time spent on necessary but menial and time-consuming tasks.

For a more detailed look at Cimpl’s TEM software to see how it can provide a solution to your company’s needs click here. To have our sales team give you a hands-on demo, fill out the demo request form here.

What does EMM stand for?

EMM stands for ‘Enterprise Mobile Management’, one of the many solutions offered here at Cimpl. For more information regarding EMM click here.

What is EMM?

Cimpl is the enterprise mobile management system that gives you total visibility of your fleet of corporate devices. Cimpl gives you a 360° view of your mobility expenses, empowering both you and your employees to proactively self-manage you usage to drive down costs.

  • Cimpl gives you the tools to identify inefficient usage so that you can reduce overall mobility spending. Cimpl easily tracks your employees’ mobility usage.
  • With Cimpl, you’ll be able to actively manage mobile device usage and expenses.
  • With Cimpl, you’ll get the insight needed to craft and enforce best-practice usage policies – all while giving employees the ability to self-manage their mobile expenses.

For a more detailed look at Cimpl’s EMM software and the how it can provide a solution to your company’s needs click here. To have our sales team give you a hands-on demo, fill out the demo request form here.

What does ITEM stand for?

ITEM stands for ‘IT Expense Management’, one of the many solutions offered here at Cimpl. For more information regarding ITEM click here. To have our sales team give you a hands-on demo, fill out the demo request form here.

What is ITEM?

Cimpl will allow you to create an easy-to-understand Bill of IT that will clearly show the true value of your IT assets, resources, and services to employees and management alike.

  • With the data at your fingertips, it is easy justify your IT investments.
  • Traditional telecom expense management (TEM) is now expanding to encompass IT assets. Cimpl offers easy, accurate, and time-efficient deployment automation to meet all IT Expense Management (ITEM) needs!
  • Cimpl gives users easy access to cost transparency, regardless of IT service type or complexity.

For a more detailed look at Cimpl’s ITEM software and the how it can provide a solution to your company’s needs click here.

What is MACD?

Learn more about "MACD" and other important IT and telecom acronyms by reading our blog post on 12 Telecom Acronyms You Need to Know.   

What is PRI?

 

Learn more about "PRI" and other important IT and telecom acronyms by reading our blog post on Telecom Management Acrimonious Acronyms.

Additional Questions

If you have any additional questions or concerns, please do not hesitate to contact us!

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